Privacy Policy
Welcome to the trivoz.com.bd website (the "Site") operated by Forever Tech Ltd. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.
1. Data that we collect
We may collect various pieces of information if you seek to place an order for a product with us on the Site.
We collect, store and process your data for
processing your purchase on the Site and any possible later claims, and
to provide you with our services. We may collect personal information
including, but not limited to, your title, name, gender, date of birth,
email address, postal address, delivery address (if different),
telephone number, mobile number, fax number, payment details, payment
card details or bank account details.
We will use the information you provide to enable
us to process your orders and to provide you with the services and
information offered through our website and which you request. Further,
we will use the information you provide to administer your account with
us; verify and carry out financial transactions in relation to payments
you make; audit the downloading of data from our website; improve the
layout and/or content of the pages of our website and customize them for
users; identify visitors on our website; carry out research on our
users' demographics; send you information we think you may find useful
or which you have requested from us, including information about our
products and services, provided you have indicated that you have not
objected to being contacted for these purposes. Subject to obtaining
your consent we may contact you by email with details of other products
and services. If you prefer not to receive any marketing communications
from us, you can opt out at any time.
We may pass your name and address on to a third
party in order to make delivery of the product to you (for example to
our courier or supplier). You must only submit to us the Site
information which is accurate and not misleading and you must keep it up
to date and inform us of changes.
Your actual order details may be stored with us but
for security reasons cannot be retrieved directly by us. However, you
may access this information by logging into your account on the Site.
Here you can view the details of your orders that have been completed,
those which are open and those which are shortly to be dispatched and
administer your address details, bank details ( for refund purposes) and
any newsletter to which you may have subscribed. You undertake to treat
the personal access data confidentially and not make it available to
unauthorized third parties. We cannot assume any liability for misuse of
passwords unless this misuse is our fault.
Other uses of your Personal Information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
Other uses of your Personal Information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We
may also send you other information about us, the Site, our other
websites, our products, sales promotions, our newsletters, anything
relating to other companies in our group or our business partners. If
you would prefer not to receive any of this additional information as
detailed in this paragraph (or any part of it) please click the
'unsubscribe' link in any email that we send to you. Within 7 working
days (days which are neither (i) a Sunday, nor (ii) a public holiday
anywhere in Bangladesh) of receipt of your instruction we will cease to
send you information as requested. If your instruction is unclear we
will contact you for clarification.
We may
further anonymize data about users of the Site generally and use it for
various purposes, including ascertaining the general location of the
users and usage of certain aspects of the Site or a link contained in an
email to those registered to receive them, and supplying that
anonymized data to third parties such as publishers. However, that
anonymized data will not be capable of identifying you personally.
Competitions
For
any competition we use the data to notify winners and advertise our
offers. You can find more details where applicable in our participation
terms for the respective competition.
Third Parties and Links
We
may pass your details to other companies in our group. We may also pass
your details to our agents and subcontractors to help us with any of
our uses of your data set out in our Privacy Policy. For example, we may
use third parties to assist us with delivering products to you, to help
us to collect payments from you, to analyze data and to provide us with
marketing or customer service assistance.
We
may exchange information with third parties for the purposes of fraud
protection and credit risk reduction. We may transfer our databases
containing your personal information if we sell our business or part of
it. Other than as set out in this Privacy Policy, we shall NOT sell or
disclose your personal data to third parties without obtaining your
prior consent unless this is necessary for the purposes set out in this
Privacy Policy or unless we are required to do so by law. The Site may
contain advertising of third parties and links to other sites or frames
of other sites. Please be aware that we are not responsible for the
privacy practices or content of those third parties or other sites, nor
for any third party to whom we transfer your data in accordance with our
Privacy Policy.
2. Cookies
The
acceptance of cookies is not a requirement for visiting the Site.
However we would like to point out that the use of the 'basket'
functionality on the Site and ordering is only possible with the
activation of cookies. Cookies are tiny text files which identify your
computer to our server as a unique user when you visit certain pages on
the Site and they are stored by your Internet browser on your computer's
hard drive. Cookies can be used to recognize your Internet Protocol
address, saving you time while you are on, or want to enter, the Site.
We only use cookies for your convenience in using the Site (for example
to remember who you are when you want to amend your shopping cart
without having to re-enter your email address) and not for obtaining or
using any other information about you (for example targeted
advertising). Your browser can be set to not accept cookies, but this
would restrict your use of the Site. Please accept our assurance that
our use of cookies does not contain any personal or private details and
are free from viruses. If you want to find out more information about
cookies, go to http://www.allaboutcookies.org or to find out about
removing them from your browser, go to
http://www.allaboutcookies.org/manage-cookies/index.html.
This
website uses Google Analytics, a web analytics service provided by
Google, Inc. ("Google"). Google Analytics uses cookies, which are text
files placed on your computer, to help the website analyze how users use
the site. The information generated by the cookie about your use of the
website (including your IP address) will be transmitted to and stored
by Google on servers in the United States. Google will use this
information for the purpose of evaluating your use of the website,
compiling reports on website activity for website operators and
providing other services relating to website activity and internet
usage. Google may also transfer this information to third parties where
required to do so by law, or where such third parties process the
information on Google's behalf. Google will not associate your IP
address with any other data held by Google. You may refuse the use of
cookies by selecting the appropriate settings on your browser, however
please note that if you do this you may not be able to use the full
functionality of this website. By using this website, you consent to the
processing of data about you by Google in the manner and for the
purposes set out above.
3. Security
We
have in place appropriate technical and security measures to prevent
unauthorized or unlawful access to or accidental loss of or destruction
or damage to your information. When we collect data through the Site, we
collect your personal details on a secure server. We use firewalls on
our servers. Our security procedures mean that we may occasionally
request proof of identity before we disclose personal information to
you. You are responsible for protecting against unauthorized access to
your password and to your computer.
4. Your rights
If
you are concerned about your data you have the right to request access
to the personal data which we may hold or process about you. You have
the right to require us to correct any inaccuracies in your data free of
charge. At any stage you also have the right to ask us to stop using
your personal data for direct marketing purposes.